Microsoft CSP NCE Dynamics 365 Customer Service unified routing add-on – Annual
$7,565.47
Description
This add-on optimizes customer service operations by intelligently routing cases and inquiries to the most suitable agents or resources. It improves response times and resolution rates.
Unified routing leverages AI and business rules to balance workloads and prioritize critical issues, enhancing overall customer satisfaction and efficiency.
Additional information
| System Requirements | |
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| Memory | |
| Hard Disk |
